Designing Supplying Installing Maintaining Specialist Care Environments

We had a very productive visit to the Innova showroom with Oscar and his mum and brother. Being able to try out the accessible kitchen and explore the bathroom and bedroom setups made a real difference in helping the family visualise and plan for the major adaptations to their new property.

Warwick was a fantastic host welcoming, knowledgeable, and very helpful in setting up the meeting to ensure we got the most out of the visit. The hands on experience and expert advice provided were invaluable in moving the family forward on their journey.

I have worked with Almanzo for some years in sorting out new beds for my ward. We have narrow doorways and therefore are limited in the width of equipment and Innova was able to source me appropriate beds where other companies could not help. Corporate purchases are always lengthy but Almanzo kept me up to date with availability and delivery dates.
It was also good to be able to get our own branding put on the end of the bed. It was a professional detail that I appreciated.

St Christopher’s has been working with Innova, as the lead contractor for the refurbishment of our 32 bed in-patient unit. This is an important project for St Christopher’s so that we can address essential infrastructure issues on our inpatient unit, as well to improve the personalised care that we give for our patients. The work is all being delivered while keeping parts of our in-patient unit open at all times.

In working with Innova, I have found all members of the team to be professional and expert. The process to finalise scope and to deliver the programme has been genuinely collaborative, with a focus on how we deliver the best outcome for our patents and nurses with the budget available. I have also appreciated the consideration that Innova have shown to our staff, visitors, and patients so that we have been able to minimise disruption as much as practical. Thank you!

Innova over many, many years now, have helped and supported me so much, anytime I have faced an issue all I have had to do is email one of the team and they all are so kind and reply quickly and helpful to me always I actually enjoy email communications with all them all.

Working with Innova on the fit-out of our bariatric room was a smooth and professional experience from start to finish. The quality of the fitted furniture, hoisting system, and loose equipment was excellent and tailored perfectly to our needs. Innova’s understanding of the hospice environment and attention to detail made a real difference, and the completed space has had a significant positive impact on both patient care and staff efficiency. We’d be happy to recommend Innova’s services to others in the healthcare sector.

Both the office team and the engineers who visit our sites are polite, helpful and understand the needs of our clients.
The engineers will take the time to explain what has been found and if needed, what further works are required.
Any enquiries or questions we have, the office team will always come back to us with the answer!

We were absolutely delighted with the service provided by Almanzo and the team at Innova during the replacement of all 22 profiling beds in our home with new Voelker beds. From start to finish, the process was handled with the utmost professionalism. The team coordinated the full delivery and placement of the new beds flawlessly, all while seamlessly managing the removal of our old ones. Nothing was too much trouble, and their attention to detail and commitment to excellent service really stood out. I wouldn’t hesitate for a moment to recommend them!

Having been on the journey of planning a ward refurbishment since early in 2020 it is unbelievable that we are now starting building works to realise the vision.

I have personally found working with Innova and in particular Tony, Graham, Bob, Joe and also Jane the architect inspiring. I have found them to be professional, considerate, thoughtful and kind at all steps in a journey that, on occasion, has had its bumps.
At the initial meeting with Innova earlier in the year, ahead of deciding not to go out to tender they were asked if they would be considerate to the work of our business. I cannot fault them. They keep us abreast of any issues including noise ( inevitable during a refurbishment project) and are always mindful of how to mitigate issues.

They are pleasant people who care about their work, the impact of their work and the effect on our patients.
Thank you